We’ve put together some of the questions families enquiring about care with us usually ask. However, if there’s something you want to know that this article doesn’t cover, please email Info@curacaregiver.com
If you are a caregiver, click on “Join Our Caregivers” and upload your professional documents.
If you are a family member, click on “Find Care” and create an account to access caregivers.
Valid identification, relevant training or nursing certificates, and work experience documents must be uploaded. The Cura team will review and verify your documents before approving your account.
Once logged in, you can browse caregiver profiles and filter them based on your needs, such as hours of care, caregiver’s gender, work experience, or special skills, and then choose the best match.
Yes. You can communicate with caregivers through Cura’s internal messaging system and discuss details before confirming the service.
Depending on your insurance plan, part of the cost may be covered. We recommend contacting your insurance provider to confirm the details.
Costs are based on the type of service, number of care hours, and the caregiver’s experience. You will be able to review the exact price before confirming your booking.
Minimum hours vary depending on the service (typically starting from 3 hours). Both short-term and long-term care options are available.
Minimum hours vary depending on the service (typically starting from 3 hours). Both short-term and long-term care options are available.
If an issue arises, you can request a replacement caregiver through the platform to ensure uninterrupted service.
You can manage, cancel, or reschedule your bookings anytime through your account dashboard. Cancellation policies are outlined on the website.
Home care focuses on daily support (such as bathing, meals, or companionship), while nursing care includes medical tasks performed by a licensed nurse.